Last updated: July 10, 2026
Nova Horeca (“Nova Horeca,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have, when you visit novahoreca.com (the “Site”) or otherwise interact with us.
By using the Site, you agree to the practices described in this policy. If you do not agree, please do not use the Site.
1. Information We Collect
We collect information in the following ways:
Information you provide directly. When you fill out a contact form, request a quote, or submit a form through our site (including forms powered by HubSpot), we may collect:
- Name
- Company name
- Email address
- Phone number
- Any additional details you choose to share in a message or form field
Information collected automatically. When you visit the Site, we use Google Analytics to automatically collect certain information about your visit, including:
- IP address (generally anonymized or truncated)
- Browser type and device information
- Pages viewed and time spent on the Site
- Referring website or source
- General location (city/region level, derived from IP address)
This information is collected through cookies and similar tracking technologies. See Section 5 (Cookies) for more detail.
Information we do not collect. We do not collect payment card information or process payments directly through the Site. Quotes and orders are handled offline through direct communication with our team.
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries, quote requests, and customer service needs
- Provide information about our products and services
- Improve the Site’s content, functionality, and user experience
- Understand how visitors use the Site through aggregated analytics
- Communicate with you about your account, request, or relationship with Nova Horeca
- Comply with legal obligations
We do not sell your personal information to third parties.
3. How We Share Your Information
We may share your information with:
- Service providers who help us operate the Site and our business, such as HubSpot (form and CRM management) and Google Analytics (website analytics). These providers process information on our behalf and are contractually restricted from using it for other purposes.
- Legal and safety purposes, if required to comply with a legal obligation, protect our rights, or respond to a valid legal request.
- Business transfers, if Nova Horeca is involved in a merger, acquisition, or sale of assets, in which case your information may be transferred as part of that transaction.
We do not share your information with third parties for their own independent marketing purposes without your consent.
4. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, respond to your inquiries, maintain our business records, and comply with legal obligations. When information is no longer needed, we take reasonable steps to delete or anonymize it.
5. Cookies and Tracking Technologies
The Site uses cookies (small text files stored on your device) and similar technologies to:
- Enable core site functionality
- Understand how visitors use the Site (via Google Analytics)
- Improve site performance over time
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features or functionality of the Site.
For more information on how Google uses data collected through Analytics, visit Google’s Privacy & Terms page.
6. Your Choices and Rights
Depending on your location, you may have rights regarding your personal information, which can include the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of certain uses of your information
To exercise any of these rights, contact us at the email address below. We will respond in accordance with applicable law.
7. Third-Party Links
The Site may contain links to third-party websites, including manufacturer or partner sites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
The Site is intended for business use and is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
9. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. International Visitors
Nova Horeca is based in the United States, and information you provide may be processed and stored in the United States or other countries where our service providers operate. By using the Site, you consent to the transfer of your information to these locations.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The “Last updated” date at the top of this page indicates when this policy was last revised. We encourage you to review this page periodically.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us at:
Nova Horeca Email: info@novahoreca.com Phone: +1 (561) 677-9925
